FAQ Local Moves Gold Coast
With Gold Coast Local Moves Gold Coast Removalists Your truck is guaranteed to be big enough for your local removal on the Gold Coast. If we have to make a second trip because the truck was too small, the extra travel time is free of charge. This is called our “One Truck One Trip Guarantee”.
How do I know my removalist will be professional?
All of our Gold Coast Removalists are qualified to the high standard of our Australian Removal Quality System giving you peace of mind of a high quality removal.
Yes. The more you help the faster the move will go. This doesn’t mean you are required to lift anything. Simply by being organised you can save a lot of time and therefore money (see our Handy Hints). You can do as much or as little as you wish, it’s your call! For occupational health and safety reasons customers are not permitted inside any Gold Coast Local Moves truck.
Do you move pianos or pool tables?
Yes our Gold Coast Removalists do move pianos or pool tables however, moving pianos and pool tables can be a specialised service. It is for this reason that we need to be made aware of these requirements upon booking your removal. This may require more than 2 men and therefore a new hourly rate will be quoted for you.
No. All local removal bookings are 100% obligation free.
How much notice is required to book?
It is best to book 2 weeks in advanced to have the best chance of availability for your removal day. The minimum notice required is 24 hours.
Full payment for the removal is required on completion of your removal to the driver.
What payment methods do you accept for my removal?
We accept payment of Visa/MasterCard Eftpos cards and cash. Each Gold Coast Local Moves truck carries a mobile eftpos machine, wich is handy when you are unsure of the exact cost of your move.
When do I pay for my packing materials?
When ordering on-line or upon delivery of packing materials
What payment methods do you accept for my packing materials?
No. You can order a roll of tape or 1000 boxes. No delivery charge is applicable inside the Gold Coast area, EVER
How is the removal time calculated?
The minimum charge time is 2 hours. The final time is calculated in increments of 15 minutes. Travel time is only added when the pick up or delivery address is outside of the Gold Coast.
Can you pack my cartons for me?
Yes. Our team of Gold Coast Removalists at Gold Coast Local Moves are experienced packers. Just let us know prior to the removal so we can allow enough time for the pack as well as the removal. The packing is simply charged on the same removal hourly rate. Supply of packing material is an additional charge.
