Insurance and Your Protection – Removals Gold Coast
Damage insurance has been traditionally automatically included in the cost of a removal. In 2004 federal legislation changed this, preventing it from being legal. Customers are now required to obtain their own insurance from an authorised insurance company if they wish to insure themselves against damage to their goods on a removal.
This is why Gold Coast Local Moves have taken the initiative of providing all our customers with our guarantee of ‘If We Break It We Fix It’ so that we share the responsibility of a damage free removal.
Written Guarantee of service including ‘If We Break It We Fix It’
We take enormous care on all removals and our removalists are very skilled and experienced, however on very rare occasions accidents do happen during removals Gold Coast. It is for this reason that we exclusively provide a written guarantee of no damage to give our customers the ultimate peace of mind:
We will fix the damaged item or replace it up to the market value of $300 per removal
Customer must be present at all times during the removal
Any damage must be reported to the driver or office before the end of the move
Contents of boxes are not covered unless professionally packed by our packers
Items not packed in a box that should be are not covered by the guarantee
Please see our full terms and conditions on this website for further details